Case of the Week: 8/19/05

County: Mineral
Age: 83

Our client had to leave her residence to live in an apartment complex that could meet her health needs. She was assured by management that since her move was due to medical necessity, she would not face any penalties. She provided the apartment management with the appropriate notice, including a letter from her physician stating she requires 24 hour assistance. However, after moving, she received a letter from the apartment management that she owed back rent, a penalty fee for early termination, and charges for repairs. I contacted the managing company and provided them with the letter she got from her doctor. The managing company reviewed her case, recognized their error, and dropped the charges for the early termination and back rent. The client recognizes the need to pay for the repairs.