County: Taylor
Age: 72
Client contacted us because significant sum of money was taken from her account after she gave personal information out over the phone. The person soliciting her convinced her he was associated with her bank and was trying to update her informaiton. However, he was located in Peru with an outfit that scams people. Our client immediately filed a police report and contacted us. I explained what identity theft is, steps she can take to protect herself from further theft, and provided her with an ID Theft Affidavit to dispute the unauthorized withdraw from her account. Before she contacted us her bank was unwilling to get the money back or close her account. Armed with the ID Theft Affidavit, she got her account closed. Her bank also assured her that they are working to get her money back.
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