County: Jefferson
Age: 80
The client contacted us because she kept receiving bills from Sears for an account she never authorized. Her account balance was $181.98. I sent a letter of di spute on the client's behalf with an ID Theft Affidavit. Sears responded by refunding out client the money she did pay toward the bill and her account balance is zero. I advised her to close the account and be careful with her identification information.
Tuesday, April 25, 2006
Friday, April 21, 2006
Case of the Week: 4/21/06
County: Marion
Age: 71
Our client called us after she learned that her plan provider for Medicare Part D would not cover one of her prescriptions. Although the provided wanted to switch to a generic drug, her doctor advised her that this would be detrimental to her health. I explained that she and her doctor can submit a request for an exception since the doctor does not feel she can switch. If the plan refuses then she can appeal. The client had her doctor send a request for an exception and the plan decided to cover her prescription.
Age: 71
Our client called us after she learned that her plan provider for Medicare Part D would not cover one of her prescriptions. Although the provided wanted to switch to a generic drug, her doctor advised her that this would be detrimental to her health. I explained that she and her doctor can submit a request for an exception since the doctor does not feel she can switch. If the plan refuses then she can appeal. The client had her doctor send a request for an exception and the plan decided to cover her prescription.
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