County: Marion
Age: 71
Our client called us after she learned that her plan provider for Medicare Part D would not cover one of her prescriptions. Although the provided wanted to switch to a generic drug, her doctor advised her that this would be detrimental to her health. I explained that she and her doctor can submit a request for an exception since the doctor does not feel she can switch. If the plan refuses then she can appeal. The client had her doctor send a request for an exception and the plan decided to cover her prescription.
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