Tuesday, September 07, 2004

Case of the Week: 9/6/04

County: Wayne
Age: 70

Our client is an elderly woman who had responded to a solicitation for a free phone. She learned it was for wireless service and decided not to get the phone. The compnay sent the phone anyway and charged her for service. Our client sent the phone back, unused, and asked for service to be stopped. The company did not oblige her and began to harass her for the fee. I sent a letter on our client's behalf asking the company to delete the charges and her account. The company acquiesced to my demands. Our client is happy that the company responded to the request and is now leaving her alone. She now has peace and quiet.


Post a Comment

<< Home