Thursday, May 18, 2006

Case of the Week: 5/19/06

County: Mon
Age: 87

This client contacted after he had contracted with a construction company to replace his screen door. In the process of replacing the screen door, the frame and main door were damaged. Our client could barely use the door. I sent the construction company a letter requesting that they repair the damage they caused. 10 days later, the construction company went back to the client's home and repaired the damage. Our client is happy. He paid a total of $1266 for the job and is now satisfied with the results.

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