Friday, May 26, 2006

Case of the Week: 5/26/06

County: Marion
Age: 74

Our client contacted us after having visited a dentist for a bridge. The dentist had begun the process of getting her a bridge. A mold of her mouth was already made and she was wearing temporaries. Unfortunately, her dentist passed away. The client made several, unsuccessful attempts to contact the dentist office regarding her bridge work. Since she was having trouble and she needed her bridge, she contacted us. I sent the office a letter asking that they give her the bridge, so that she can go to another dentist to have the work completed. I gave a deadline of May 22. The office contacted our client on May 22 and offered to have another dentist complete the bridgework at no extra charge.

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